Healthcare

Every patient call answered.
In any language. Any hour.

Nigerian clinics miss up to 60% of calls during peak hours. Maraba answers instantly in Hausa, Yoruba, Igbo, and English — booking appointments, checking doctor availability, and escalating emergencies, all without a receptionist.

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63%
of Lagos clinics miss 4+ calls daily
₦352K
avg monthly revenue lost per clinic
<2s
time to first spoken reply from Maraba
24/7
answered — even at 3am

The problem every clinic in Nigeria knows

A patient calling at 7:45am doesn't know your desk opens at 8am. They hang up, try the next clinic, and book there. Here's what's costing you patients.

📵
Missed calls during rush hours
From 7–9am and 12–2pm, your receptionist is handling check-ins, paperwork, and walk-ins simultaneously. The phone rings 8 times and goes unanswered. The caller books elsewhere.
🌙
No after-hours coverage
Patients call on evenings and weekends to book Monday appointments. Without a night line, those calls are lost. Maraba answers at 2am and books the slot — no human needed.
🌍
Language barriers turning patients away
In Abuja, a patient who prefers Hausa gets connected to an English-only receptionist. In Lagos, Yoruba-speaking elders struggle with formal English. They give up. You lose the appointment.
🔁
Repetitive calls consuming receptionist time
70% of inbound calls are the same four questions: opening hours, doctor availability, location, appointment booking. Your receptionist answers these on loop all day instead of supporting patients at the desk.

How Maraba works for your clinic

Maraba integrates with your clinic's phone number — no hardware required. You configure your knowledge base once via the Maraba dashboard: doctors, hours, services, location. Maraba handles everything from there.

Live call example

Patient: Ẹ káàárọ̀, I want to see if Dr. Okafor is available this week?

Maraba: Good morning! Dr. Okafor is available on Wednesday and Friday this week. The clinic opens at 8am. Would you like me to note your name for an appointment?

Patient: Yes, my name is Adunola Balogun.

Maraba: Thank you, Adunola. I've noted your interest for Wednesday with Dr. Okafor. The team will confirm your slot when the clinic opens. Is there anything else I can help with?

Built for how Nigerian clinics actually run

Not adapted from a Western product. Built from scratch for Nigerian call patterns, languages, and network conditions.

🗣️
4-language support with code-switching
Hausa, Yoruba, Igbo, and Nigerian English — including mid-sentence switches. A patient who starts in Yoruba and moves to English is handled naturally.
🚨
Emergency escalation
When a caller describes an emergency, Maraba immediately escalates — playing your emergency number and offering to stay on the line. Configurable in your dashboard.
📅
Appointment intake and note-taking
Maraba captures patient name, purpose of visit, and preferred doctor. Your team gets a structured summary before the clinic opens — no missed intake forms.
📋
Doctor availability configured by you
Set each doctor's schedule in your knowledge base. Maraba always gives accurate availability based on what you've entered — and never fabricates information.
📲
WhatsApp summaries after every call
Every call produces a structured summary delivered to your WhatsApp within 60 seconds. Intent, sentiment, outcome, and action items — all without logging into a dashboard.
🔒
NDPA-aware data handling
Call data is stored securely, scoped strictly to your clinic account. Transcript retention follows NDPA-reasonable defaults. Your patients' data is never shared or cross-referenced.

"We were losing 30–40 patients per week to missed calls alone. After Maraba, our receptionist actually has time to support the doctors instead of being glued to the phone."

Clinic Administrator, Lekki Phase 1, Lagos

Pricing for clinics

Start free. No credit card needed. Upgrade when you see the results.

Free
₦0/month — 50 calls, English only. Perfect for testing Maraba with your real patients before committing.
Starter — Most popular for clinics
₦20,000/month — 200 calls, all 4 languages, WhatsApp summaries, appointment intake. Covers a clinic running 8–10 inbound calls per day.
Pro
₦65,000/month — 1,000 calls. For multi-doctor practices and specialist clinics with high call volume. Includes advanced analytics and team access.

Beyond plan limits: ₦0.50/second, minimum ₦25 per call. Charged post-call, deducted from pre-loaded credit.

Your patients are calling right now.

Set up Maraba in under 10 minutes. No hardware. No IT required. Start answering every call from today.

First 50 calls free — limited beta spots

Request beta →    Read the clinic case study